Front of House Team Member

The Goat Shed at Fielding Cottage
  • Anywhere

Job Title: Front of House Team Member
Hours: Zero hours
Salary: £ minimum wage
Position: Permanent

Are you passionate about providing excellent customer service and creating memorable dining experiences? Do you thrive in a fast-paced environment and enjoy working as part of a dynamic team? Then you could be part of our growing Front of House team.

We are seeking friendly, enthusiastic individuals to join our front of house team. You will play a key role in ensuring that our customers feel welcome, comfortable, and well taken care of during their visit.

If you are ready to join our team that values, passion, people, honesty and ambition then we would love to hear from you.

The Role

    • Greet customers with a warm and friendly demeanour upon arrival, providing a positive first impression.
    • Escort customers to their tables and present menus, making recommendations and answering any questions they may have.
    • Take food and beverage orders accurately and efficiently, entering them into the point-of-sale system.
    • Serve food and beverages to customers in a timely manner, ensuring accuracy and presentation standards are met.
    • Anticipate customers’ needs and respond promptly to requests or concerns, ensuring their satisfaction throughout their dining experience.
    • Maintain cleanliness and organisation in the dining area, including setting and clearing tables, and assisting with cleaning duties as needed.
    • Collaborate with team members to ensure smooth operations and exceptional service.
    • Uphold company policies and standards, including food safety and sanitation guidelines.

For full details of the role please see full Front of House Team Member Job Description

About You

Our ideal candidate will be passionate about all we have to offer and provide excellent customer service, whilst wanting to work as part of a close knit team.

You will be customer orientated with the ability to multi task and thrive in a fast paced environment.

How to apply

If you are looking to contribute to a dynamic team and play a key role in shaping the success of our award winning Farm Shop and Restaurant in Norfolk please send your CV and a covering letter to victoria@fieldingcottage.co.uk or if you would like to find out more please contact me on 07425 588836.

Closing date: 3rd May 2024

Please note: We will consider applications as and when we receive them.

To apply for this job email your details to victoria@fieldingcottage.co.uk.